The Managing Challenging Behaviour e-Learning aims to help staff members understand why a person with challenging behaviour might show signs of distress and provides guidance on how to communicate effectively and compassionately with individuals who exhibit challenging behaviour whilst explaining the connection between dementia, delirium and challenging behaviour.
The content explains the terms ‘delirium’ and ‘dementia’ and uses examples to illustrate why and when a person with dementia might show signs of distress.
Different ways to address communication challenges are covered. with particular attention to reducing potential triggers for challenging behaviour.
The module includes ways to support people with dementia supported by scenarios.